Returns & Exchanges
At American Leather Co., we stand behind the craftsmanship of our authentic leather goods and offer a 30-day return window for items in their original, unused condition. We want you to be completely satisfied with your purchase, which is why we provide a streamlined process for all domestic returns and exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the leather items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure secure tracking of your handcrafted goods.
- 3.Pack Your Items
Carefully place the items in their original packaging, ensuring all hangtags and dust bags are included to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt at our warehouse.